BotSide: Your Personal Chatbot
Ofir Malachi · Business
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Chart standing · US
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About
BotSide is the phone app for businesses that use a LegoTechApps chatbot. Your bot answers your customers around the clock — on WhatsApp, Instagram, Messenger and your website. BotSide puts every one of those conversations on your phone, and tells you when one needs a person. STEP IN WHEN IT MATTERS • See every conversation, with the ones waiting for you at the top • Take over any chat in one tap, and hand it back to the bot when you're done • Reply from your phone; the customer gets it on the channel they wrote from YOUR BOT ASKS, YOU DECIDE • Approve or decline what the bot wants to do, such as booking an appointment • Answer the questions it couldn't, and the reply goes straight to the customer BUILD AND TEACH YOUR BOT • Create a bot in about three minutes: a name, what it does, what it should know • Talk to it as a customer would before anyone else does • Add knowledge any time; it answers from the next message • Share its chat link with customers CLIENTS, ORDERS AND MESSAGES • Search clients and call, WhatsApp or email them in a tap • Follow orders and update their status • Read and answer client and order messages MADE FOR YOU • Hebrew, English and Hungarian • Light and dark appearance • "Chatbot only" mode, for a focused view
What's new · 1.1
• Credits: see your balance in the app • One inbox: WhatsApp, website chat, orders and your bots together in Messages • A full timeline on every client — appointments, invoices, reviews, conversations — with an AI summary • WhatsApp commands: send "bot" in a chat to hand it back to your bot, and change the words in the bot's settings • A button to turn on notifications whenever they're off • Face ID lock, and reply — or let your bot answer — straight from the notification • A Home Screen widget: what's waiting for you, unread messages and today's chats • Vibration and sound effects, each with its own switch in Settings • The app now speaks Arabic, Chinese and Spanish too, and a short video welcomes you on first launch • A new, bigger icon
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