AwnCare
ALTAQNIYAT ALMUSHTARAKA COMPANY FOR COMMUNICATIONS AND INFORMATION TECHNOLOGY · Business
Independent analytics for this App Store listing. AppTracker is not affiliated with ALTAQNIYAT ALMUSHTARAKA COMPANY FOR COMMUNICATIONS AND INFORMATION TECHNOLOGY.
Chart standing · US
What changed · US
Listing changes AppTracker has observed for this app in this storefront — new versions, price moves, rating shifts, and store copy.
• Attach files from your phone — photos, camera or PDF/Word/Excel — to replies, notes and external tasks • External tasks: follow up with outside parties and hand off new tasks from the app; reminders are optional • Sort and filter tickets by status, plus AI search • Home cards open the matching list
Screenshots
About
AwnCare for customer-support teams: follow your customers' conversations and tickets from your phone and reply wherever you are. • One inbox: live chat, WhatsApp and email in one place. • Tickets: track each request's status, SLA deadline and priority. • Fast replies: write back, attach photos and files, or use saved replies. • Arabic and English, light and dark mode. • Secure: every agent signs in with their organization's account and sees only what their permissions allow. The app is for teams at organizations that use the AwnCare platform. Create your organization's account at awn.care, then sign in with the same account.
What's new · 1.0.3
• Attach files from your phone — photos, camera or PDF/Word/Excel — to replies, notes and external tasks • External tasks: follow up with outside parties and hand off new tasks from the app; reminders are optional • Sort and filter tickets by status, plus AI search • Home cards open the matching list
Details