GateClaim: Baggage Claim

About

Your bag comes off the belt in pieces. Or it doesn't come off at all. The next twenty minutes decide whether the airline pays. Most travellers don't know that — they leave the baggage hall without a report reference, throw away the bag tag stub, and find out weeks later that the claim window closed. GateClaim is a small offline tool for exactly that moment. BEFORE YOU FLY — 60 SECONDS AT THE COUNTER Three photos: the whole bag, the tag close enough to read, and the details that prove it's yours. Timestamped and stored on your phone. That's the pack done. WHEN SOMETHING GOES WRONG Tap "My bag has a problem". GateClaim asks what happened — damaged, contents missing, delayed, or lost — and gives you the steps that actually decide the claim, in order, before you leave the airport. File the report first. Get the reference. Photograph the damage. Ask what they'll cover. DEADLINES, DONE PROPERLY Damage claims typically run 7 days from getting the bag back. Delay and loss typically run 21 days. A delayed bag that hasn't been returned yet doesn't have a deadline at all — the period generally starts when it's returned to you. GateClaim knows the difference, counts the days, and reminds you before the window closes. ONE PDF THE AIRLINE CAN ACT ON Not a folder of photos. A claim packet: your flight details, the report reference, a summary a claims handler can read in ten seconds, the full incident description, an itemised schedule of what you're claiming with totals, and every photograph as a numbered exhibit. It even tells you which expenses have no receipt behind them — before you send it. WHAT IT COSTS Free to download. Free to document your bag, build the claim, and read the finished packet end to end. Exporting the PDF is a one-time $4.99 unlock, and every future claim export is included. No subscription. Nothing renews. YOUR DATA STAYS ON YOUR PHONE No account. No cloud. No analytics. No tracking. Your photos and claims never leave the device — the only thing that goes anywhere is the PDF you choose to send. —— GateClaim is an unofficial tool and is not affiliated with any airline. It does not file anything on your behalf. Filing windows shown in the app are guidance based on common Montreal Convention time limits for international itineraries, not legal advice — confirm the limits that apply to you with your airline.