Field Trips - Powered by Via

About

Field Trips is a flexible way to travel around Springfield. We’re an on-demand shared ride service that’s easy, affordable, and convenient. With a few taps, book a ride in the app, and our technology will pair you with other people headed your way. HOW IT WORKS: - When you're ready to go, book a ride in the app by providing your pick-up and drop-off locations, anywhere in our service area. - Let us know whether you’re riding alone or with additional passengers. - You will receive an estimated vehicle-arrival time upon booking your trip and be picked up where you requested. The driver’s estimated arrival time will automatically update as your vehicle makes its way to meet you. - Be ready for your driver outside at the pick-up location. - When your driver arrives, pay your fare and board the vehicle. Pay on board with exact cash, or save your credit or debit payment method in the mobile app. -There may be others on board, or you may make a few additional stops along the way. Track your ride and share your status within the app in real-time. AFFORDABLE: The prices are comparable to other transportation services in the area. Your wallet will thank you. RELIABLE: Track your ride as the driver is on their way to you, and while you’re in the vehicle too. The app will provide real-time information for your pick-up and arrival time. ACCESSIBLE: Field Trips is wheelchair accessible! If you require a wheelchair, please call us to ensure your account is set up correctly. When you request a trip, you will be assigned a wheelchair accessible vehicle. SHARING YOUR TRIP: Our service matches people headed in the same direction. This means you’re getting the convenience of an on-demand ride with the efficiency and affordability of public transit. Questions or comments? Reach out to support-fieldtrips@ridewithvia.com. Your feedback is important to us. Ride Field Trips and let us know how we did!