Genesys Cloud Associate

Genesys Telecommunications Laboratories, Inc. · Business

4.4 402 ratings Free

Independent analytics for this App Store listing. AppTracker is not affiliated with Genesys Telecommunications Laboratories, Inc.

Chart standing · US

Not currently charting in this storefront.

What changed · US

Listing changes AppTracker has observed for this app in this storefront — new versions, price moves, rating shifts, and store copy.

Oct 14, 2026
Rating ★ 4.4 → 4.41
Oct 12, 2026
New version 2026.1574.0 → 2026.1582.0

• Added support for SMS digital interactions • Added support for managed app configuration via your EMM/MDM provider

Oct 7, 2026
Rating ★ 4.41 → 4.4
Oct 6, 2026
Rating ★ 4.4 → 4.41
Oct 1, 2026
Rating ★ 4.39 → 4.4
Sep 29, 2026
Rating ★ 4.4 → 4.39
Sep 27, 2026
Rating ★ 4.41 → 4.4
Sep 23, 2026
Rating ★ 4.4 → 4.41
Sep 22, 2026
Rating ★ 4.41 → 4.4
Sep 21, 2026
Rating ★ 4.42 → 4.41
Sep 18, 2026
Rating ★ 4.41 → 4.42
Sep 6, 2026
Rating ★ 4.4 → 4.41
Sep 2, 2026
Rating ★ 4.41 → 4.4
Sep 2, 2026
New version 2026.1551.0 → 2026.1574.0
Aug 26, 2026
Rating ★ 4.38 → 4.41
Aug 26, 2026
New version 2026.1543.0 → 2026.1551.0

Price & rating history · US

Reconstructed from the listing changes AppTracker has observed in this storefront. A field is charted once it has changed more than once, and each line starts at the value it moved from.

Average rating history over the observed period. 4.30 4.35 4.40 4.45 4.50 Aug 23 Sep 5 Sep 19 Oct 2 Oct 15

Average rating · ★ 4.41 now · 13 changes on record

Ratings breakdown · US

The star breakdown behind this app's rating in this storefront.

5★ 78% 315
4★ 6% 26
3★ 3% 12
2★ 2% 7
1★ 10% 42

In-app purchases · US

No in-app purchases.

Screenshots

About

Elevate your business communication with the Genesys Cloud™ Associate app. Use Genesys Cloud softphone capabilities to make IP-based calls and access your business phone system from your mobile device. Stay in touch with your colleagues, partners and customers from virtually anywhere. - Use your dedicated Genesys Cloud business phone number to make and receive calls. - Keep your business and personal phones separate. - Make and receive calls using Wi-Fi, even in areas with poor cellular coverage. - Search for people and groups in your organization and personal contacts. - View your call history and return missed calls. - Check your inbox to review your voicemails, recordings and faxes.

What's new · 2026.1582.0

• Added support for SMS digital interactions • Added support for managed app configuration via your EMM/MDM provider

Details

ReleasedSep 2020
UpdatedJul 2026
Version2026.1582.0
Size28.8 MB
RequiresiOS 16.0 or later
Age rating4+
LanguagesArabic, Chinese, Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hindi, Italian, Japanese, Korean, Norwegian Bokmål, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian
PriceFree
Categories Business
Bundle IDcom.genesys.purecloud.communicate