Ticket to Okdesk

About

Okdesk Ticket mobile application is your personal, advanced and easy way to interact with a service company or support 24/7. Try it and see how simple communication with support can be! Okdesk is a leading Help Desk system for automating service, post-sale and onsite service processes. Okdesk was developed based on the experience of 10,000+ companies from Russia, the CIS, Europe and Latin America. Okdesk Ticket app allows you to: - Submit tickets to support team of your service company or in-house service department on your own, if they use the Okdesk Help Desk system to automate customer support - Avoid unnecessary clicks adding comments and tickets with help of voice recognition feature (comments and tickets will be automatically converted into text) - Monitor the status of your tickets - Attach files and photos of "malfunction" directly from your smartphone - Confirm the completion of a ticket or return it for correction - Rate the work of support team - Be aware of all the major changes related to your ticket We make Okdesk so that service companies and units could provide advanced world-class support!