Chart standing · US
What changed · US
Listing changes AppTracker has observed for this app in this storefront — new versions, price moves, rating shifts, and store copy.
• Cancel Call and Alert User if WebSocket Fails – When the WebSocket connection fails during call setup on iOS, the app now cancels the call attempt immediately and displays a user-facing alert explaining the connection failure, rather than leaving the user in a hanging "connecting..." state. This improves the user experience and reduces confusion during network issues or backend unavailability. • Loading Indicator for Upload App Log – Added a loading indicator (spinner) to the "Upload App Log" screen in the iOS app, providing visual feedback during the upload process. Previously the upload was silent, leading users to tap the button multiple times or think the feature was broken. • Improved Biometric Lockout Handling – Enhanced the iOS app's handling of OS-level biometric lockout scenarios (e.g., too many failed Face ID/Touch ID attempts). The app now gracefully detects lockout, displays a clear message to the user, and offers a fallback authentication path (passcode), rather than silently failing or looping on biometric prompts.
Ratings breakdown · US
The star breakdown behind this app's rating in this storefront.
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About
Connect instantly with AMN Language Services interpreters in 40 languages over video and more than 200 languages over the phone. We are committed to enabling Visual Connections and Vital Conversations to increase health literacy and improve health outcomes across the full continuum of care. Leveraging our video remote interpretation platform, we connect patients and providers to qualified medical interpreters over a secure, HIPAA compliant platform. Cost-effective and convenient, our application offers caregivers a way to provide qualified medical interpretation for patients who are Deaf, Hard of Hearing and Limited English Proficient. To use, the app requires a username and password supplied by your IT administrator or AMN Language Services.
What's new · 126.7.0
• Cancel Call and Alert User if WebSocket Fails – When the WebSocket connection fails during call setup on iOS, the app now cancels the call attempt immediately and displays a user-facing alert explaining the connection failure, rather than leaving the user in a hanging "connecting..." state. This improves the user experience and reduces confusion during network issues or backend unavailability. • Loading Indicator for Upload App Log – Added a loading indicator (spinner) to the "Upload App Log" screen in the iOS app, providing visual feedback during the upload process. Previously the upload was silent, leading users to tap the button multiple times or think the feature was broken. • Improved Biometric Lockout Handling – Enhanced the iOS app's handling of OS-level biometric lockout scenarios (e.g., too many failed Face ID/Touch ID attempts). The app now gracefully detects lockout, displays a clear message to the user, and offers a fallback authentication path (passcode), rather than silently failing or looping on biometric prompts.
Details